E A S Y C L I E N T

Frequently Asked Questions

EasyClient is an official Meta technology provider that integrates the WhatsApp Business API for businesses. Our platform supports broadcasting, live chat, automation, catalogs, and analytics to help brands improve customer communication and engagement.

The WhatsApp Business API is a developer-focused interface from Meta that enables businesses to send messages, notifications, and media at scale, integrate WhatsApp with CRMs and back-end systems, and build automated conversational experiences. It’s built for medium-to-large businesses and supports high-volume, secure messaging.

The WhatsApp Business App is designed for small businesses and manual management from a phone. EasyClient (using the WhatsApp Business API) provides a scalable, programmatic solution: multi-agent inboxes, automation and chatbot support, broadcast and template messaging at scale, CRM integration, analytics, and enterprise-level controls and security.

Any organization that needs reliable, scalable WhatsApp communication — from small e-commerce stores growing into multi-agent support, to medium and large enterprises running marketing campaigns, order confirmations, customer support, or transactional notifications.

“Better” depends on needs. Use the WhatsApp Business App for single-user, low-volume operations and quick setup. Choose the WhatsApp Business API (via EasyClient) for multi-agent support, automation, CRM integrations, higher message volumes, and advanced reporting/security.

Yes. The API supports automated, template-based notifications and event-driven messaging. Combined with chatbots or workflow automation, you can send confirmations, reminders, promotions (where permitted), and other automated communications.

Absolutely. EasyClient lets you create and customize message templates, interactive buttons, quick replies, product catalogs, carts, and automated conversation flows — all tailored to your brand voice and operational requirements.

EasyClient offers a drag-and-drop chatbot builder and workflow automation tools. You can design conversational flows, attach actions (like API calls or CRM updates), set fallback routing to human agents, and deploy bots that handle FAQs, lead capture, order tracking, and more.

Access to the WhatsApp Business API typically involves platform fees, message-template fees (charged by Meta per conversation type), and any third-party service or integration costs. EasyClient’s exact pricing and packages may vary — contact our sales team for current plans and any trial/pilot offers.

To get started, contact EasyClient to verify your business, set up a Meta Business Manager and phone number, complete WhatsApp verification, and configure your account. EasyClient will assist with onboarding, template approval, integration, and training.

Pricing commonly involves charges per conversation (different rates depending on message type: user-initiated vs. business-initiated/templates) set by Meta, plus any platform or integration fees charged by providers like EasyClient. Volume discounts, monthly bundles, or managed-service packages may be available — request a quote for exact rates based on your use case.