EasyClient operates with a 7-day refund policy, allowing customers to request refunds within 7 days of purchase, subject to the terms and conditions outlined below.
Our refund policy for message plans operates within a 7-day timeframe from the date of purchase. This period allows you to assess the suitability and effectiveness of our service for your specific marketing or communication objectives.
During this 7-day evaluation period, you have the opportunity to assess the performance of our messaging platform. This includes evaluating delivery rates, response rates, and overall effectiveness in reaching your intended audience.
To be eligible for a refund, you must notify us within the designated 7-day period from the date of purchase. Additionally, the usage of the service must comply with our Terms and Conditions, ensuring that the platform has been used fairly and appropriately. Refunds may not be granted if there is evidence of misuse, excessive usage, or violations of EasyClient’s usage policies.
Initiating a refund request is simple. Please contact our customer support team within the 7-day timeframe, providing the details of your purchase and the reason for your refund request. Our support team will review your request and guide you through the necessary steps to complete the refund process promptly and efficiently.